Dear Customers, Due to technical reasons, our office and hotline will be unavailable on December 11, 2025. We will respond to your emails and calls as soon as possible after service is restored (12.12.2025). Thank you for your understanding. Your Eltma

What have you always wanted to ask?

Here you will find answers to the most common questions you ask us. We want to make your journey to the right information as easy as possible, so we've put together this collection of answers. If you have a question that you can't find here, don't hesitate to contact us.